Returns, refunds & warranties

 

Returns & Refunds

• How do I return faulty goods?

• I received the wrong product.

• What do I need to show to get a refund?

• Can I return goods without a receipt?

• What is Hitoo’s returns policy on earphones and headphones?

 

Standard warranties

• Refunds & Warranties guide 

• Manufacturers warranties

• What is the Hi-too warranty policy?

• How do I make a warranty claim?

• Can I use a digital receipt to make a warranty claim?

• What is covered on a mobile phone warranty?

 

Payment

• What payment methods do you use except for online orders?